XV1 Terms of Service

Last Updated: July 25, 2025

XV1 (“XV1,” “we,” “our” or “us”) welcomes you. We provide the XV1 website at HYPERLINK "http://www.XV1.co"www.XV1.co and any apps and social media accounts provided by us (collectively, the “Site) where we provide products and services (collectively, the "XV1 Offerings").  Your access and use of the XVI Offerings are governed by the terms and conditions contained in this Terms of Service, and any term and conditions displayed within the Site related to specific promotions or offers (collectively, this “TOS”).  This TOS governs the relationship between XV1 and you, the user of the Site and XV1 Offerings.  

Because this TOS contains legal obligations, please read this TOS carefully.  It is important that you read carefully and understand the terms and conditions of this TOS.  By accessing or using any part of the Site or any XV1 Offerings, whether or not you create an account with us, you agree to be bound by this TOS.  If you do not agree to this TOS, you will not have the right to access or use the Site or any of the XV1 Offerings.

You represent that: (a) if you are entering into this TOS on behalf of your employer, or any other entity or person, you are duly authorized by your employer, such other entity or such person to enter into this TOS which will be binding upon both you individually and such employer, other entity or person (and “you” and “your” as used in this TOS shall refer to both you and such employer, entity or person), (b) you are of the legal age to form a binding contract with us, and (c) you are not a person barred from subscribing, using or accessing the Site or the XV1 Offerings under the laws of the United States or other applicable jurisdiction. By using or accessing the Site and the XV1 Offerings, you represent and warrant that you meet the requirements in the preceding sentence. 

Acceptance of TOS; Changes to TOS.  The Site and the XV1 Offerings are made available by XV1 subject to this TOS.  We reserve the right to update or make changes to this TOS from time to time in our sole discretion, and we may notify you of changes by posting the revised version of this TOS on the Site, which changes will become effective immediately upon posting on the Site.  You can determine when this TOS was last revised by referring to the “Updated” legend at the top of this TOS.  Please return to this TOS each time you access or use the Site or XV1 Offerings.  Your continued access or use of the Site or any XV1 Offerings after any changes to this TOS have been posted shall constitute your agreement and consent to such changes.  

Privacy Policy.  Any information that you provide to us in purchasing any XV1 Offerings and interacting with the Site are governed by XV1’s Privacy Policy.  Please read our Privacy Policy carefully.  This TOS incorporates by reference the terms and conditions of the Privacy Policy.  Notwithstanding anything in our Privacy Policy or this TOS, you understand and agree that the XV1 Offerings use the Internet and third party networks which are not secure, and XV1 cannot guarantee that any transmission made by you in using the XV1 Offerings is or will be secure. 

XV1 Offerings. 

Personal Use of XV1 Offerings. The XV1 Offerings are for your personal use only and may not be commercially resold or distributed by you.

Ordering; Returns. After you submit an order on the Site, we will notify you once your Order has been confirmed. For the first order of any XV1 product, you may request a refund for such product (not including shipping charges which are non-refundable) for any reason or no reason by contacting us at HYPERLINK "mailto:returns@xv1.co"support@xv1.co with your name, shipping address and order number at any time during the 30 day period beginning the order date. We will email you a return label for free return shipping. The returned XV1 Offering must be received by us within 60 days after the order date in order for a refund to be issued for the returned XV1 product, less the original shipping charges (which are non-refundable). Free return shipping is only available if you use the return label provided by us.  You may return the XV1 product through another method and pay the shipping fee which is not reimbursable by us. We are not responsible for returns lost in transit or otherwise not received by us. Please allow up to 2 weeks for us to process any returns on your payment account/method (“Payment Account”) used to purchase the returned XV1 product.  Free XV1 products are not eligible for returns. 

Payment. When you submit your Payment Account information to purchase any XV1 Offerings, you represent that such information in accurate, that you have the right to use the Payment Account and that you authorize the full amount due for your purchase to be charged on your Payment Account. You understand that the prices posted on the Site do not include applicable taxes or shipping charges, which will be displayed when you check out but before you complete your purchase. 

Cancellation. We reserve the right, in our sole discretion, to refuse the sale of any XV1 Offerings to any user or to any household/address and to cancel any purchase made by you at any time, provided that the amount charged for such cancelled order will be credited back to your original Payment Account. Please allow up to 2 weeks for such credit to appear on your Payment Account.

Changes to XV1 Offerings. We may, from time to time without notice, change the pricing, description, availability or formulations of the XV1 Offerings, including to correct any errors. We may, from time to time without notice, modify or discontinue any XV1 Offerings or limit the available quantity of any XV1 Offerings. Any changes will be effective immediately upon the posting of such changes on the Site. We do not offer any pricing adjustments for previously purchased XV1 Offerings.   

Discounts; Promotions. XV1 may offer discounts or other promotional pricing from time to time, which we may suspend or terminate at any time without notice. Discounts and promotions may not be combined unless explicitly permitted on the Site. One-time discounts may be restricted to each household, regardless of the number of individuals residing in such household.  

Try Before You Buy. Certain XV1 Offerings may be made available to you under a “Try Before You Buy” option on the Site, which is available only on your first purchase of the applicable XV1 Offering. When you purchase XV1 Offerings under such option, you authorize us to charge your Payment Account immediately for the original shipping charges (which are not refundable), to temporarily place a hold on and then to charge your Payment Account the full price of the XV1 Offering for which you have not started a return during the 14-day period of the “Try Before You Buy” option. The 14-day trial period starts on the date the XV1 Offering is delivered (“Trial Period”). Any hold on your Payment account made by us may reduce the available balance or credit limit of your Payment Account for the duration of the temporary hold. Any XV1 Offerings which you purchased under “Try Before You Buy” option, whether kept or returned, will not be eligible for a refund under the “Try Before You Buy” option when purchased again in the future.

Returns. You can request a return of a XV1 Offering under the “Try Before You Buy” option by emailing us at HYPERLINK "mailto:returns@xv1.co"support@xv1.co with your name, shipping address and order number at any time during the Trial Period. We will email you a return label for free return shipping. The returned XV1 Offering must be received by us within 45 days after the original purchase date or Your Payment Account will be charged for the applicable XV1 Offering. If you do not request a refund during the Trial Period, your Payment Account will be charged for the XV1 Offering. 

Automatic Monthly Subscriptions. To If you elect to keep the XV1 Offering after the Trial Period, a monthly subscription for the XV1 Offering will automatically start, and your Payment Account will be charged each month. You can cancel the monthly subscription up to 24-hours prior to the date the order ships. You authorize us to keep your Payment Account on file until the subscription for the XV1 Offering is cancelled.   

Code of Conduct.  In accessing and using the Site, you agree to abide by the following rules, restrictions and limitations:

You will not modify, adapt or alter the XV1 Site; or disassemble, de-compile, translate, reverse engineer or otherwise attempt to discover the source code or structure, sequence and organization of the Site, except where the foregoing is permitted by applicable local law notwithstanding such restrictions, and then only to the extent that such intended activities are disclosed in advance in writing to us.

You will not use the Site in any manner that could damage, disable, overburden, impair or otherwise interfere with or disrupt the Site or any networks or security systems of XV1 or its service providers, or otherwise interfere with other users’ use of the Site.

You will not interfere with or circumvent any security feature or any feature that restricts or enforces limitations on the use of, or access to, the Site.

You will not use any data mining software, robots, spiders or similar data gathering and extraction tools to retrieve, index, “scrape,” “data mine,” or in any way gather content or data from the Site or otherwise circumvent the navigational structure or presentation of the Site.

You will not probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures of the Site.

You will not attempt to impersonate another person.

You will comply with all applicable laws in your access and use of the Site and XV1 Offerings, including the laws of your country, if you live outside of the United States of America. 

License to Access and Use XV1 Offerings.  Subject to your compliance with this TOS, and solely for so long as you are permitted by XV1 to access and use the Site in its sole discretion, XV1 grants to you a limited, revocable, non-exclusive, non-transferable right to access and use the Site for your individual personal use only.  XV1 and its licensors reserve and retain all rights related to the Site and the content and materials appearing therein (including all intellectual property rights related thereto).  You are solely liable and responsible for complying with all applicable laws and regulations which govern your access and use of the Site.

Links to Third Party Sites. The Site may contain links to web sites controlled or offered by third parties (non-affiliates of XV1). The links are only provided as a convenience and XV1 does not endorse or recommend any products or services offered by, or information contained in, any such third-party sites. XV1 hereby disclaims all liability for all information, materials, products or services posted, offered or that may be accessed at any of the third-party sites linked to the Site. XV1 makes no representation regarding the quality of any product or service contained at any such third-party site. Furthermore, XV1 hereby disclaims all liability for any failure of products or services offered or advertised at those third-party sites.

Ownership.  XV1 (and its licensors) shall own and retains all right, title and interest (including all intellectual property rights) in and to the Site (including each component thereof), including all content and other materials appearing therein.  The Site, and the underlying technology and software comprising the Site, are and shall remain the exclusive property of XV1 and its licensors and suppliers, and are protected by copyright, trademark, patent, and/or other proprietary rights and laws.  All trademarks and service marks appearing within the Site not owned by XV1 are the property of their respective owners.  The trade names, trademarks and service marks owned by XV1, whether registered or unregistered, may not be used without our written consent or in any manner that is likely to cause confusion.

Disclaimers of Warranties; Limitation of Liability.  

Disclaimers. THE SITE AND XV1 OFFERINGS ARE PROVIDED TO YOU “AS IS” AND YOUR USE THEREOF IS AT YOUR SOLE RISK.  XV1 DOES NOT WARRANT THAT: (A) THE SITE OR XV1 OFFERINGS (OR THE RESULTS OBTAINED FROM THE USE THEREOF) WILL BE TIMELY, ACCURATE, RELIABLE, COMPLETE, ERROR-FREE, SECURE, UNINTERRUPTED OR DEFECT-FREE; (B) THE SITE OR XV1 OFFERINGS WILL MEET YOUR REQUIREMENTS; OR (C) ANY INACCURACIES, OMISSIONS, DEFECTS OR ERRORS ON THE SITE OR RELATED TO THE XV1 OFFERINGS WILL BE CORRECTED.  YOU AGREE THAT YOU MUST EVALUATE, AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH, THE ACCESS AND USE OF THE SITE AND XV1 OFFERINGS.  XV1 DISCLAIMS ANY AND ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFATORY QUALITY, NONINFRINGEMENT, AND TITLE WITH RESPECT TO THE SITE AND THE XV1 OFFERINGS, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW. 

Limitation of Liability.  XV1 WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT OR OTHER THEORY, INCLUDING WITHOUT LIMITATION, DAMAGES FOR COST OF SUBSTITUTE PROCUREMENT, LOSS OF PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF INFORMATION YOU HAVE PROVIDED TO USE OR UNAUTHORIZED INTERCEPTION OF ANY SUCH INFORMATION BY THIRD PARTIES, OR COST OF RECOVERY OR OTHER DAMAGES, EVEN IF ADVISED IN ADVANCE OF SUCH DAMAGES OR LOSSES.  IN PARTICULAR, AND WITHOUT LIMITATION, XV1 WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SITE OR XV1 OFFERINGS, OR YOUR ABILITY TO ACCESS CONTENT, MATERIALS, PRODUCTS AND XV1 OFFERINGS TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SITE.  YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH (A) ANY XV1 PRODUCT IS A REFUND AFTER YOU HAVE RETURNED THE PRODUCT TO US IN UNUSED CONDITION, OR (B) THE SITE OR ANY OTHER XV1 OFFERING IS TO STOP USING THE SITE OR XV1 OFFERING.  UNDER NO CIRCUMSTANCES SHALL XV1 BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM ANY CAUSES BEYOND ITS REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, INTERNET OR OTHER NETWORK (INCLUDING WITHOUT LIMITATION PHONE NETWORK OR OTHER TELECOMMUNICATIONS NETWORK) FAILURES OR “BROWNOUTS”, COMPUTER EQUIPMENT FAILURES, TELECOMMUNICATION EQUIPMENT FAILURES, OTHER EQUIPMENT FAILURES, ELECTRICAL POWER FAILURES, STRIKES, LABOR DISPUTES, RIOTS, INSURRECTIONS, CIVIL DISTURBANCES, SHORTAGES OF LABOR OR MATERIALS, FIRES, FLOODS, STORMS, EXPLOSIONS, ACTS OF GOD, WAR, GOVERNMENTAL ACTIONS, ORDERS OF DOMESTIC OR FOREIGN COURTS OR TRIBUNALS, NON-PERFORMANCE OF THIRD PARTIES, OR LOSS OF OR FLUCTUATIONS IN HEAT, LIGHT, OR AIR CONDITIONING.  NOTWITHSTANDING ANYTHING ELSE IN THIS TOS, XV1’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING IN ANY WAY TO THIS TOS, THE SITE AND/OR THE XV1 OFFERINGS, UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT OR OTHER THEORY, SHALL NOT EXCEED FIVE HUNDRED DOLLARS ($500). 

Term and Termination.  This TOS is effective on the date you use or access any portion of the Site or XV1 Offerings until it is terminated by you or XV1.  XV1, in its sole discretion, may terminate this TOS and your right to access or use the Site or any XV1 Offerings for any reason, with or without notice to you.  You may terminate this TOS by ceasing to access or use the Site or any XV1 Offerings. The license granted to you to access or us the Site will terminate upon your breach of this TOS.  Upon any termination of this TOS, your right to access or use the Site and the XV1 Offerings will immediately cease and terminate.  You agree that XV1 shall not be liable to you or any third party for any termination of this TOS, whether by you or XV1, and any termination or cancellation your right to access and use the Site or XV1 Offerings.  Upon any termination of this TOS, Sections  REF _Ref414019437 \r \h 1,  REF _Ref414019442 \r \h 2,  REF _Ref414019456 \r \h 7,  REF _Ref207060072 \r \h 8,  REF _Ref414019462 \r \h 9,  REF _Ref414019466 \r \h 10,  REF _Ref414019468 \r \h 11,  REF _Ref414019471 \r \h 12,  REF _Ref414019476 \r \h 14,  REF _Ref414019479 \r \h 15,  REF _Ref414019482 \r \h 16,  REF _Ref414019483 \r \h 17,  REF _Ref305764059 \r \h 18,  REF _Ref414019486 \r \h 22,  REF _Ref414019489 \r \h 23 and  REF _Ref305764463 \r \h 24 shall survive.    

Governing Law; Dispute Resolution.  

Governing Law.  This TOS and all matters arising out of or relating to this TOS and/or the XV1 Offerings will be governed by the internal laws of the State of California, United States, without giving effect to any choice of law rule that would cause the application of the laws of any jurisdiction other than the internal laws of the State of California to the rights and duties of XV1 and you.  This TOS will not be governed by the United Nations Convention on Contracts for the International Sales of Goods, the application of which is expressly excluded.

Good Faith Efforts to Resolve Dispute; Venue.  In the event that any dispute arises between you and XV1 relating in any way to the Site or XV1 Offerings, which may include the interpretation, construction, coverage, scope, performance, non-performance, breach, termination, validity or enforceability of this TOS (“Dispute”), you and XV1 will make bona fide efforts to settle such Dispute amicably by good faith consultation and discussions.  If you and XV1 are unable to resolve such Dispute after good faith consultation and discussions for thirty (30) days, such Dispute shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, in the State of California (except that either you or XV1 may seek injunctive relief in any court of competent jurisdiction), and you and XV2 hereby irrevocably agree to submit to the personal and exclusive jurisdiction and venue of such courts.  

Time Limitations to Bring Claims Against XV1.  You must contact XV1 in writing within one (1) year of the date of the occurrence of the event or facts giving rise to a claim against XV1, or you hereby waive the right to pursue a claim against XV1 based upon such event or facts. 

Indemnity.  You agree to defend, indemnify and hold harmless XV1 its employees, officers, directors, shareholders, affiliates, agents, representatives, licensors, suppliers and service providers, from and against all claims, losses, costs and expenses (including attorneys fees) arising out of (a) your access and use of the Site or XV1 Offerings in violation of this TOS or applicable law; and (b) your negligence or willful misconduct. 

Compliance with Applicable Law.  In using the Site and XV1 Offerings, you agree to comply with all applicable federal, state, local and international laws and regulations, including export and import laws, regulations, orders or other restrictions administered by the United States Commerce Department's Bureau of Export Administration, the United States Department of Treasury's Office of Foreign Assets Control or any other applicable government agency.  

Notice for California Residents.  Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site or XV1 Offerings, please send an e-mail to support@xv1.co.  California residents may reach the Complaint Assistance Unit of the Division of Consumer XV1 Offerings of the California Department of Consumer Affairs by mail to: 1625 North Market Blvd., Suite N112, Sacramento, CA 95834, or by telephone at (800) 952-5210.  

Claims of Copyright Infringement.  

DMCA.  The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under United States copyright law.  If you believe in good faith that materials transmitted through the XV1 Offerings infringe your copyright, you (or your agent) may send XV1 a notice requesting that XV1 remove the material or block access to it.  Please provide the following information: (i) a electronic or physical signature of the owner (or person authorized to act on behalf of the owner) of the copyrighted work; (ii) a description of the copyrighted work that you claim has been infringed upon and sufficient information for XV1 to locate such copyrighted work; (iii) information reasonably sufficient to permit us to locate the copyrighted work; (iv) your address, telephone number, and e-mail address; (v) a statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Counternotices.  If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, the DMCA permits you to send XV1 a counter-notice.  Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA.  Notices and counter-notices should be sent to:  

DMCA Agent -- XV1

[AR Holdings (Calfornia) LLC

1111 6th Ave Ste 550 PMB 926419

San Diego, California 92101-5211 US]

Termination of Account.  XV1 shall have the right to suspend, terminate or disconnect all XV1 Offerings for any party engaged in suspected repeated copyright infringement.  XV1 shall have the right to transmit the notification to the user transmitting or receiving the allegedly infringing material, and to transmit any counter-notification to the complaining party.

Entire Agreement; Amendments; Waiver.  This TOS (which incorporates by reference our Privacy Policy) constitutes the entire agreement between you and XV1 relating to any and all access and use of the Site and XV1 Offerings and supersedes any and all prior or contemporaneous written or oral agreements between you and XV1 relating to the Site and XV1 Offerings.  No amendment or waiver of this Agreement will be binding on XV1 unless set forth in a writing expressly identifying this TOS and signed by an officer of XV1 and you.  Either your or XV1’s failure to exercise any right or provision of these TOS shall not constitute a waiver of such right or provision.

Severability.  If any provision of this TOS is found to be unlawful, void or for any reason unenforceable, that provision will be deemed severable from this TOS and will not affect the validity and enforceability of any remaining provision.  

Notices.  You authorize XV1 to send you notices and information regarding the XV1 Offerings via email to the most current email address we have in our systems for you. You consent to receive any notices and other communications relating to this TOS, by posting notices on the Site and that such posting satisfies any legal requirement that such communications be in writing. You agree that such notice will be deemed sufficient notice and you waive any rights to assert failure of notice.  You agree that this TOS and all notices provided to you may be sent in electronic form. Without limitation, you agree that a printed version of this TOS and of any notice given in electronic form shall be admissible in arbitration, judicial or administrative proceedings based upon or relating to this TOS to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.  

Assignment. You may not assign, transfer or sublicense any or all of your rights or obligations under this TOS without our express prior written consent.  We may assign, transfer or sublicense any or all of our rights or obligations under this TOS, or relating to the XV1 Offerings, without restriction.  For purposes of clarity, you may not transfer for your account to any third party.

No Third Party Beneficiaries.  Nothing in this TOS will be construed to confer upon any third party other than the parties hereto any third party beneficiary right of action whatsoever.

English Language; Captions and Headings.  Only the most current English language version of this TOS is binding.  In the event of inconsistency or discrepancy between the English language version and any other language version of this TOS, the most current English language version shall control and prevail.  Any caption, heading or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof.  

Contact Us.  If you have any questions regarding the meaning of application of this TOS, please direct such questions to support@xv1.co or by mail at Warehouse/Fulfillment facility: 1615 Lakes Pkwy, Suite C, Lawrenceville, GA 30043. Please note that e-mail communications will not necessarily be secure; accordingly you should not include sensitive information in your e-mail correspondence with us.

Copyright XV1 2025. All rights reserved.